Privacy Policy
Last updated: March 2026
1. Information We Collect
When you submit a booking or enquiry form on CleanzyHome, we collect the following personal information:
- Full name
- Phone number
- Email address (optional)
- Home address or area (Pune locality)
- Home size (BHK type)
- Preferred service and date
- Any additional message you provide
We also automatically collect basic usage data via Google Analytics 4 (page views, session duration, device type) to improve our website.
2. How We Use Your Information
- To contact you about your booking enquiry
- To schedule and confirm your cleaning service
- To send service reminders or follow-up messages (via WhatsApp or call)
- To improve our services and website experience
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Data Storage
Your information is stored securely in Google Firebase Firestore. Firebase is a Google product and complies with GDPR, ISO 27001, and SOC 1/2/3 standards. Access is restricted to CleanzyHome staff only.
4. Cookies & Analytics
We use Google Analytics 4 to collect anonymous website usage data. This may involve the use of cookies. You can opt out by using the Google Analytics Opt-out Browser Add-on.
5. Your Rights
You have the right to:
- Request a copy of the personal data we hold about you
- Ask us to delete your data
- Opt out of future communications
To exercise any of these rights, contact us at our contact page.
6. Contact
If you have any questions about this Privacy Policy, please reach out via our contact page or call us directly.